The bed arrived with a defective part (would not assemble). After providing, videos photos, and around 5 followup calls with the manufacturer, finally got the replacement part. The replacement part itself arrived damaged (large scratches and dent). I have been unable to get in touch with the manufacturer now, despite repeated phone calls.
Im stuck with the bed, as its impossible to put back into the box and return it.
The quality of the materials is poor, doesnt hold up to the images and there are imperfections scattered throughout.
Poor Quality, Poor Support
The bed arrived with a defective part (would not assemble). After providing, videos photos, and around 5 followup calls with the manufacturer, finally got the replacement part. The replacement part itself arrived damaged (large scratches and dent). I have been unable to get in touch with the manufacturer now, despite repeated phone calls. Im stuck with the bed, as its impossible to put back into the box and return it. The quality of the materials is poor, doesnt hold up to the images and there are imperfections scattered throughout.