Based on 269 Reviews

Average

4.4

(269 Reviews)
5 Star
155
4 Star
87
3 Star
20
2 Star
6
1 Star
1
  • user2

    Good Value for First Time Gun Owner

    I became a first time gun owner recently. I selected this safe because it has room to grow, has the fingerprint reader, and has good reviews. Im generally satisfied with the safe. Its sturdy enough to keep out children and deter a thief without tools. Were going to be moving to a new house in the near future, so the safe is not bolted to the wall and floor at the moment, but it is self standing and does not tip over with the door open. The safe arrived with damage to the top left corner. Its not impacting functionality and the safe will be in a closet, so its not a big deal to me. However, I would suggest that additional padding be provided in the corners of the shipping box. The fingerprint scanner and passcode are easy to program and have worked consistently. Im having the same problem as one other reviewer with silent mode not being retained. Im able to engage silent mode, but it only lasts until the control panel goes to sleep. Alan sent a new control panel for me to install, but the new one does the same thing. I tried several sets of new batteries. Were not sure what the problem is, but since I dont foresee ever wanting to take it out of silent mode, Im just going to disassemble the control panel and remove the speaker. Alan was helping during the process of trying to get this fixed. He sent videos on how to disassemble the door, swap out the control panel, and disassemble the control panel. I personally dont find having a locked compartment inside a locked safe to be useful. I would prefer to just have an open shelf. I knew this when I bought it, so Im not complaining, just giving feedback. I plan to look at removing the door to the compartment. The foam barrel holder is height adjustable which is nice. The safe comes with padding for the bottom. Alan sent a door organizer with space for three pistols and magines, a pocket that I use for odds and ends, and a larger pocket where I store the paperwork and instruction manuals. Ive added a couple motion activated lights and a desiccant dehumidifier and am happy with the safe as well as with the responsiveness of customer support. Just fine.