My first S25 made a noise and the back shook. I was able to receive a new unit shipped in time for Christmas. Customer service, Jen, treated me like family, even making sure the second unit has arrived for my Christmas gift. It warms my room well, looks so beautiful and the flames are realistic. I chose the S25 due to remote control, side views and the metal legs. I recommend Turbo as a caring company andcthecwarranty.
Turbo is a wonderful company.
My first S25 made a noise and the back shook. I was able to receive a new unit shipped in time for Christmas. Customer service, Jen, treated me like family, even making sure the second unit has arrived for my Christmas gift. It warms my room well, looks so beautiful and the flames are realistic. I chose the S25 due to remote control, side views and the metal legs. I recommend Turbo as a caring company andcthecwarranty.