Thank goodness I bought through Prime! The first box came with one piece with missing inserts (to hold one base side with another. I tried calling the manufacturer many times, but no one would answer the phone, nor respond to multiple voice messages. I contacted for a return and repurchase. All went seamlessly. The new unit arrived with all parts functional. I assembled it alone (with the assist of a few throw pillows for support) in about an hour. Because the bottom of the storage is a bit flimsy, I took some leftover hardwood flooring to made a stronger bottom and slid it into place. Looks great in my entryway with the shoe storage I was looking for.
Very Nice Piece, but Buy Through Prime!
Thank goodness I bought through Prime! The first box came with one piece with missing inserts (to hold one base side with another. I tried calling the manufacturer many times, but no one would answer the phone, nor respond to multiple voice messages. I contacted for a return and repurchase. All went seamlessly. The new unit arrived with all parts functional. I assembled it alone (with the assist of a few throw pillows for support) in about an hour. Because the bottom of the storage is a bit flimsy, I took some leftover hardwood flooring to made a stronger bottom and slid it into place. Looks great in my entryway with the shoe storage I was looking for.