Our daughter was so excited to have a big girl bed. After waiting until the weekend to put it together (and already dissembling her crib), we discovered we were missing 20 nuts. The customer service line was closed on the weekend and their voicemail box was full. I also emailed and didnt receive a response on next working day so my husband went to Lowes to attempt to get nuts that would work. He ended up having to tweak the holes to make it all fit and the wood also split on the front of the trundle when he was putting one of the nuts on with the wrench. Disappointing that its right on the front and easy to see. Doesnt seem incredibly sturdy but luckily its for a 3 year old who is excited for her bed regardless of the headache.
Wouldnt buy again
Our daughter was so excited to have a big girl bed. After waiting until the weekend to put it together (and already dissembling her crib), we discovered we were missing 20 nuts. The customer service line was closed on the weekend and their voicemail box was full. I also emailed and didnt receive a response on next working day so my husband went to Lowes to attempt to get nuts that would work. He ended up having to tweak the holes to make it all fit and the wood also split on the front of the trundle when he was putting one of the nuts on with the wrench. Disappointing that its right on the front and easy to see. Doesnt seem incredibly sturdy but luckily its for a 3 year old who is excited for her bed regardless of the headache.