One piece was missing in my package. I contacted customer care and they responded promptly and send me another piece. The customer care is outstanding. I managed to put everything together and the shelf looks stylish in my home office. I am very satisfied with the organizer so far. Additional note that there was the chemical smell when unpacked, and I did keep the pieces in my garage for several days before moving them to my home. Just as pictured very happy with my purchase.
Excellent customer care
One piece was missing in my package. I contacted customer care and they responded promptly and send me another piece. The customer care is outstanding. I managed to put everything together and the shelf looks stylish in my home office. I am very satisfied with the organizer so far. Additional note that there was the chemical smell when unpacked, and I did keep the pieces in my garage for several days before moving them to my home. Just as pictured very happy with my purchase.