Based on 435 Reviews

Average

4.5

(435 Reviews)
5 Star
296
4 Star
92
3 Star
35
2 Star
10
1 Star
2
  • user2

    true to their claims and professionaly handled.

    I will start with dislikes: I was confused by the mechanism for removing/replacing the battery. It slides down a groove or track which is convenient. However, due to my ignorance, I could not figure out how to free the battery. Turning the key left (counter clockwise to Off) only moved a brass keeper pin a short travel and the battery was still a hostage of the bike. Videos showed an owner pushing the key in which escaped my notice. Instructions with the bike said to turn and push the key. Doing so moves the brass pin a further travel, releasing the battery. I forced things a bit during my ignorance and may have voided the battery warranty, I own that mistake, but I think the instructions need improving. To s credit, they have this note on bottom of Page 13 of the ONLINE instruction manual: NOTICE: You have to press the key then you can switch to unlock positon. Technically there are (3) positions of the switch, On, Off and PushUnlock. The instructions shipped with bike are inferior to the online .pdf and were the source of my mistake. I wish I had ordered the step through version as at my age (69) it is difficult to swing my leg over the seat like mounting a horse. But I knew this going in and was aware of it through s ads. Otherwise, I am very satisfied with the bike. It came packed and thoroughly cushioned and was easy to assemble. Ive test/ridden the bike and have about 5 miles on it with a very satisfying experience so far. The battery endurance and electric motor power are impressive. By default the power assist levels are zero (full pedaling, no motor), 1, 2 and 3 increasing levels of assist which can be expanded to more levels through settings on the little monitor. The power assist is agressive at level 3 (it is almost best not to pedal and let the bike zip you along on the flat about 14 mph) if you can keep up the pace, pedaling brings it up to 20 mph, again on the level surface. Downhill, 30 or 35 mph is easily attained. I like power assist level 1 which is about 25 motor and 75 pedaling on a level grade. Encountering hills, I just kick it up to p.a.l. or 2 or 3 and my strain and effort is far reduced. I can take trips that make me exercise for a portion and if I get winded or tired, I invoke the motor and the battery gives me a needed break and rest during the trip back home.