Upon arrival, my box arrived wet and damaged. When i unboxed it everything seemed okay until I got to the wooden slats. They were covered in black mold! I tried to clean it off with bleach but couldnt fathom having my mother sleep on this and not say anything about it. I contacted and was sent a replacement order and issued a 25 credit. With this, I had to completely tape up the mangled box and put all of the pieces back inside and schedule a pickup through UPS. This bed was a big hassel and required me to have my mother sleep on the floor for a couple nights. When we received the replacement I highly recommend having 1 or 2 other people to help you set it up because many screws are involved. Overall , I am not very satisfied with this manufacturer. Money good to have.
Black Mold on Wooden Slats
Upon arrival, my box arrived wet and damaged. When i unboxed it everything seemed okay until I got to the wooden slats. They were covered in black mold! I tried to clean it off with bleach but couldnt fathom having my mother sleep on this and not say anything about it. I contacted and was sent a replacement order and issued a 25 credit. With this, I had to completely tape up the mangled box and put all of the pieces back inside and schedule a pickup through UPS. This bed was a big hassel and required me to have my mother sleep on the floor for a couple nights. When we received the replacement I highly recommend having 1 or 2 other people to help you set it up because many screws are involved. Overall , I am not very satisfied with this manufacturer. Money good to have.