This bed frame arrived and I started to assemble it, after carrying it two flight up, piece by piece, to the upstairs bedroom. The assembly was going well. I put together the outer frame and was quite pleased with how it looked and how sturdy it felt. Then it came time to add the central bar. Unfortunately one of the ends of the central bar was bent out out shape and would not sit flush against the main frame of the bed, so I was unable to fasten it to the frame. I realized that I would have to return the product because an essential part was defective, rendering the product useless. This should have been picked up in quality control by the company before packaging and shipping the product. After this happened I noticed another review here in that the middle rail came broken, so I am not the only customer to have this experience. Fortunately, enabled me to return the defective bedframe via UPS pickup at my house because the package is incredibly heavy and there is no way I could have gotten it to a UPS drop/off point. I really liked the bed frame and would have kept it if I could have fastened both ends of the central bar to the outer frame.
Poor Quality Control
This bed frame arrived and I started to assemble it, after carrying it two flight up, piece by piece, to the upstairs bedroom. The assembly was going well. I put together the outer frame and was quite pleased with how it looked and how sturdy it felt. Then it came time to add the central bar. Unfortunately one of the ends of the central bar was bent out out shape and would not sit flush against the main frame of the bed, so I was unable to fasten it to the frame. I realized that I would have to return the product because an essential part was defective, rendering the product useless. This should have been picked up in quality control by the company before packaging and shipping the product. After this happened I noticed another review here in that the middle rail came broken, so I am not the only customer to have this experience. Fortunately, enabled me to return the defective bedframe via UPS pickup at my house because the package is incredibly heavy and there is no way I could have gotten it to a UPS drop/off point. I really liked the bed frame and would have kept it if I could have fastened both ends of the central bar to the outer frame.