Received No hardware instructions. Item was damaged also. But customer service was spot on!
It arrived fairly quickly, so no complaints there, but I was not happy to open the box to find out that no hardware or instructions were included in the box. Extremely unusual for the price tag of this item. Also, the item was damaged when arrived. In my opinion, the quality of the materials used for the table-top should have been better for the money spent.
They need to improve quality and shipping. Table was scratched in multiple spots. The igniter knob was broken upon arrival.
Customer service did send the missing hardware after contacting them and they refunded me $100. Very happy now! Its our center piece and we love it!
Received No hardware instructions. Item was damaged also. But customer service was spot on!
It arrived fairly quickly, so no complaints there, but I was not happy to open the box to find out that no hardware or instructions were included in the box. Extremely unusual for the price tag of this item. Also, the item was damaged when arrived. In my opinion, the quality of the materials used for the table-top should have been better for the money spent. They need to improve quality and shipping. Table was scratched in multiple spots. The igniter knob was broken upon arrival. Customer service did send the missing hardware after contacting them and they refunded me $100. Very happy now! Its our center piece and we love it!