UDPATE: The company reached out to us promptly offering solutions. They were very kind and made sure we were satisfied with our solution. Unfortunately, they could not send a specific replacement piece and we needed a quicker solution than shipping back and receiving a whole new bed. We took a partial refund as we decided to keep the bed and DIY a fix.
We filled the holes with wood filler, but because it is particle board it didnt hold well enough even after letting the holes dry for 2 days. So we ended up Gorilla Gluing the metal piece to the board along with screwing it in. We decided to use it as a headboard (the head and foot are interchangeable.
All in all the bed is very sturdy and the frame looks good. One side is a a little squeaky no matter how much we tighten it, but Im sure that can be remedied with some oil.
PREVIOUS REVIEW:
Bed came with broken head or foot board. Couldnt assemble and therefore can not attest to how good this product is. I would like a replacement if possible, is only offering a refund with return. Its going to be hell trying to repackage and return this heavy object. We already disassembled our old bed. Well be sleepy on the old mattress on the floor tonight. Smh.
Came damaged - REVIEW UPDATE
UDPATE: The company reached out to us promptly offering solutions. They were very kind and made sure we were satisfied with our solution. Unfortunately, they could not send a specific replacement piece and we needed a quicker solution than shipping back and receiving a whole new bed. We took a partial refund as we decided to keep the bed and DIY a fix. We filled the holes with wood filler, but because it is particle board it didnt hold well enough even after letting the holes dry for 2 days. So we ended up Gorilla Gluing the metal piece to the board along with screwing it in. We decided to use it as a headboard (the head and foot are interchangeable. All in all the bed is very sturdy and the frame looks good. One side is a a little squeaky no matter how much we tighten it, but Im sure that can be remedied with some oil. PREVIOUS REVIEW: Bed came with broken head or foot board. Couldnt assemble and therefore can not attest to how good this product is. I would like a replacement if possible, is only offering a refund with return. Its going to be hell trying to repackage and return this heavy object. We already disassembled our old bed. Well be sleepy on the old mattress on the floor tonight. Smh.