The manufacturer has incredible customer service. Its very comfy and Im very happy! What you need to know about the high loft with wraparound desk! 1. Bed came in two boxes. Make sure you open both boxes (unlike me) because there are two sets of instructions and they assemble in a very different order! 2. I put this bed together by myself except for an extra hand long enough to insert the boards joining the head and footboard, so it can be done alone otherwise. 3. This was the worst part! There are a ton of screws/rods and they came in one loose gallon sized bag!! I spent the first 30-45 minutes using the instructions to figure out which was which and spread them out with post it notes labeled with the part numbers. 4. Have a drill for securing the track of slats for the mattress support. I repeat..have a drill! 5. Buy this bed! Its gorgeous and sturdy and my daughter loves it!
A great bed!
The manufacturer has incredible customer service. Its very comfy and Im very happy! What you need to know about the high loft with wraparound desk! 1. Bed came in two boxes. Make sure you open both boxes (unlike me) because there are two sets of instructions and they assemble in a very different order! 2. I put this bed together by myself except for an extra hand long enough to insert the boards joining the head and footboard, so it can be done alone otherwise. 3. This was the worst part! There are a ton of screws/rods and they came in one loose gallon sized bag!! I spent the first 30-45 minutes using the instructions to figure out which was which and spread them out with post it notes labeled with the part numbers. 4. Have a drill for securing the track of slats for the mattress support. I repeat..have a drill! 5. Buy this bed! Its gorgeous and sturdy and my daughter loves it!