This scooter//Spitfire Scout 4 wheel//met my most important features so I ordered one early AM 04/21/14 with One click order with no response of acceptance (I just couldnt find it)//so I ordered the old fashioned way. About 2 hours later I received a call
from Phillips Medical verifying a purchase of 2 scooters. I said no and explained my ordering and was told to log back in and cancel one of the orders which I did. Cancelation was accepted and verified by and Phillips Medical. Took only 5 minutes//WHAT SERVICE!!!!! The scooter arrived in Sugar Land, TX Wednesday at 10:13 AM 04/23/14 at my apartment door. Opened the box and had battery on the charger connected by 11:00AM. The only assembly was to insert seat post that required tightening a nut (tool kit missing) that needed only a small adjustable wrench//3 minutes. Assembled the arm rests//5 minutes. On 04/24/14 after 22 hours of charging I installed battery, seat and adjusted tiller. I have run it about 2 miles so far getting used to operation and turned it over to my wife as the scooter is to be for her use. My wife is very pleased with the scooter and likes it better for short trips than the Jzy 14 chair (which has given top service). Will update later with service review. 5 star for and 5 star for Phillips Medical. Only gripe is I did not have time to stop for a cold beer during assembly.
Old Bob at 87
This scooter//Spitfire Scout 4 wheel//met my most important features so I ordered one early AM 04/21/14 with One click order with no response of acceptance (I just couldnt find it)//so I ordered the old fashioned way. About 2 hours later I received a call from Phillips Medical verifying a purchase of 2 scooters. I said no and explained my ordering and was told to log back in and cancel one of the orders which I did. Cancelation was accepted and verified by and Phillips Medical. Took only 5 minutes//WHAT SERVICE!!!!! The scooter arrived in Sugar Land, TX Wednesday at 10:13 AM 04/23/14 at my apartment door. Opened the box and had battery on the charger connected by 11:00AM. The only assembly was to insert seat post that required tightening a nut (tool kit missing) that needed only a small adjustable wrench//3 minutes. Assembled the arm rests//5 minutes. On 04/24/14 after 22 hours of charging I installed battery, seat and adjusted tiller. I have run it about 2 miles so far getting used to operation and turned it over to my wife as the scooter is to be for her use. My wife is very pleased with the scooter and likes it better for short trips than the Jzy 14 chair (which has given top service). Will update later with service review. 5 star for and 5 star for Phillips Medical. Only gripe is I did not have time to stop for a cold beer during assembly.