Item comes standard with a 3 year warranty. The springs on the couch failed after less than 2 years and poked a hole in the fabric. When I contacted customer service they “couldn’t find” my warranty, despite having all the necessary information. was able to provide a small refund to cover the cost of repairing the spring however I am still left with a hole in the fabric. Don’t trust the quality of this sofa or their warranty services.
Broke after 2 years
Item comes standard with a 3 year warranty. The springs on the couch failed after less than 2 years and poked a hole in the fabric. When I contacted customer service they “couldn’t find” my warranty, despite having all the necessary information. was able to provide a small refund to cover the cost of repairing the spring however I am still left with a hole in the fabric. Don’t trust the quality of this sofa or their warranty services.