Based on 264 Reviews

Average

4.5

(264 Reviews)
5 Star
160
4 Star
76
3 Star
20
2 Star
7
1 Star
1
  • user2

    Missing hardware

    My package arrived in two separate boxes on two different days. The first day I opened my package to assemble and there were no assembly instructions or hardware. I soon figured out I was still waiting for box 1 out of two. Unboxing was awful. Styrofoam and fiberglass everywhere. I was so itchy. I finally got the second box. After laying out every piece (31) in numerical order, I opened my hardware to get started. Come to find out, most of the hardware is missing. The plastic wrappers were there, but most had been cut open and emptied. I did all of that work and had nothing to even put it together. The assembly instructions are terrible, worse than usual. There is not even a possibility of using common sense here. They dont even show holes or alignment in the pictures. Two of the parts werent labeled, at least I could figure that out using deductive reasoning. Ive reached out to the manufacturer for replacement parts. I will update if anything changes. UPDATE: Company sent replacement hardware. With some serious critical thinking, I was able to put this together. I needed my husband once or twice to help me lift/ flip/hold things. The cabinets were so misaligned, that took awhile to adjust. So basically it was hell. But the company did replace missing parts and the end product seems to be fine.