It is difficult to be objective within the constrained choices of a review. However, I felt so strongly about this I had to get my thoughts out in the most practical way available to me. To be clear fully refunded me my money and I did reach out to directly but their response was cold at best and completely unexpected for company that claims the following on their website is a furniture brand providing families with high quality childrens products with great style. is committed to protecting and preserving the environment for our childrens future.
The very simple matter is that I ordered this from . only shipped 1 of 2 boxes. In other words I was missing box 2 of 2. It was the last one on the website and this particular color has been out of stock everywhere so I settled for an Warehouse buy thinking I could live with a few blemishes here and there. When I opened up the first box I was puzzled because none of the parts seemed long enough. I quickly realized the box said box 1 of 2 thus I did not get the 2nd part of the shipment with the long parts. I was not really after a refund so I called a second time insisting that I would love to pay for this if they could get the warehouse to locate and ship the second box. That failed. I emailed and the next morning was one of those forum emails that you know from the beginning Thank you for contacting blah blah no we cannot sell you the second half the the shipment. I was torn apart that I have to throw away this perfectly good half of a day bed because somewhere at and Seed no one was to be found to help from tossing something perfectly new away. It seemed so out of line from the values and songs we are singing today about Save the Environment . On one hand I feel like this is a first world problem and on the other hand I feel like no one gives a care any more. I bet the fully assembled product is super nice but I have to give it the lowest rating given that both parties do not live the values. At the very least ask for my half back and reunite with the other half or something. I get it. It cost more to ship. It cost more fuel and energy blah blah but caring should carry some weight in the business decision every now and then.
Does Not Live Its Values
It is difficult to be objective within the constrained choices of a review. However, I felt so strongly about this I had to get my thoughts out in the most practical way available to me. To be clear fully refunded me my money and I did reach out to directly but their response was cold at best and completely unexpected for company that claims the following on their website is a furniture brand providing families with high quality childrens products with great style. is committed to protecting and preserving the environment for our childrens future. The very simple matter is that I ordered this from . only shipped 1 of 2 boxes. In other words I was missing box 2 of 2. It was the last one on the website and this particular color has been out of stock everywhere so I settled for an Warehouse buy thinking I could live with a few blemishes here and there. When I opened up the first box I was puzzled because none of the parts seemed long enough. I quickly realized the box said box 1 of 2 thus I did not get the 2nd part of the shipment with the long parts. I was not really after a refund so I called a second time insisting that I would love to pay for this if they could get the warehouse to locate and ship the second box. That failed. I emailed and the next morning was one of those forum emails that you know from the beginning Thank you for contacting blah blah no we cannot sell you the second half the the shipment. I was torn apart that I have to throw away this perfectly good half of a day bed because somewhere at and Seed no one was to be found to help from tossing something perfectly new away. It seemed so out of line from the values and songs we are singing today about Save the Environment . On one hand I feel like this is a first world problem and on the other hand I feel like no one gives a care any more. I bet the fully assembled product is super nice but I have to give it the lowest rating given that both parties do not live the values. At the very least ask for my half back and reunite with the other half or something. I get it. It cost more to ship. It cost more fuel and energy blah blah but caring should carry some weight in the business decision every now and then.