I got this tree last year (first time with an artificial tree!). Its very realistic looking, great quality, reasonably priced, and easy to set up. That says a lot since weve always had a live tree, and I was hesitant about getting an artificial one (we are at a point in our lives that it makes sense though!). I pulled it out to get ready for this holiday season (my kids will be home to help decorate it the weekend after Thanksgiving). I discovered that the lights in the middle section are out, and I cant figure out how to fix it. I contacted the , who responded right away. They gave me ways to troubleshoot (which I tried) and are sending me a whole new tree which will arrive soon. Im very impressed with the customer service I received, and how swiftly they are taking care of the issue! I definitely recommend this and their trees!
Quality tree, great customer service!
I got this tree last year (first time with an artificial tree!). Its very realistic looking, great quality, reasonably priced, and easy to set up. That says a lot since weve always had a live tree, and I was hesitant about getting an artificial one (we are at a point in our lives that it makes sense though!). I pulled it out to get ready for this holiday season (my kids will be home to help decorate it the weekend after Thanksgiving). I discovered that the lights in the middle section are out, and I cant figure out how to fix it. I contacted the , who responded right away. They gave me ways to troubleshoot (which I tried) and are sending me a whole new tree which will arrive soon. Im very impressed with the customer service I received, and how swiftly they are taking care of the issue! I definitely recommend this and their trees!