Update as of Jan 27 2022.
I contacted customer support about the issue with lumbar support that was hardly adjustable.
The customer support sent me a replacement chair.
The new chair does not have any issue with adjustment on the lumbar support.
I love the chair. Good head and back support when I work from home.
The seat is nice and wide. It allows me to sit on a lotus position with both my legs on the chair.
I was originally planning to get a more expensive chair. I will keep this chair and will continue to use it as it offers good value for my money.
Original review:
The back lumbar support does not adjust 2 inches. It adjusted for less than half inches.
Good chair and good customer support
Update as of Jan 27 2022. I contacted customer support about the issue with lumbar support that was hardly adjustable. The customer support sent me a replacement chair. The new chair does not have any issue with adjustment on the lumbar support. I love the chair. Good head and back support when I work from home. The seat is nice and wide. It allows me to sit on a lotus position with both my legs on the chair. I was originally planning to get a more expensive chair. I will keep this chair and will continue to use it as it offers good value for my money. Original review: The back lumbar support does not adjust 2 inches. It adjusted for less than half inches.