Based on 983 Reviews

Average

4.6

(983 Reviews)
5 Star
739
4 Star
145
3 Star
72
2 Star
16
1 Star
11
  • user2

    Great chair, pretty comfortable, great customer service too!

    I never write reviews but had to for this one. I finally bought a nice chair for my desk, after a number of sub-$50 pieces of trash. This chair is great! I am 511, about 175lbs, and it fits me great. Adjustable lumbar and headrest make it easy to get it comfortable. I did add a blue squishy gel pad that I had on my old chair, but the main seat is good too. The only issue is the lock bar for the back (the piece that either lets the back recline back or locks it into one of two positions) doesnt work that great. Sometimes it locks, sometimes it doesnt. But I leave it in the bouncy recline setting so I dont really care. As for customer service: the chair was missing a non-critical piece when I received it. The bracket for attaching the headrest wasnt attached or in the box. I contacted the seller through (the email on the pamphlet wasnt working), and I had a new piece sent by DHL to my house in less than two weeks. They were very responsive and sent the piece with very little friction, and no cost. Some of the reviews mentioned bad service, but that was absolutely not my case. Happy shopping!