I recently received this trampoline, and I was excited to set it up for my kids. However, when the package arrived, it was severely damaged. The box was torn in multiple places, and some parts of the trampoline were exposed and scratched. This was very disappointing, as I was expecting a new and undamaged product. I understand that shipping can sometimes be rough, but the extent of the damage was unacceptable. I have contacted customer service for a replacement or refund and hope to have this issue resolved soon.
Damaged Package, Disappointing Experience
I recently received this trampoline, and I was excited to set it up for my kids. However, when the package arrived, it was severely damaged. The box was torn in multiple places, and some parts of the trampoline were exposed and scratched. This was very disappointing, as I was expecting a new and undamaged product. I understand that shipping can sometimes be rough, but the extent of the damage was unacceptable. I have contacted customer service for a replacement or refund and hope to have this issue resolved soon.