When I contacted the manufacturer about the issues with the trampoline, they were unresponsive and unwilling to address my concerns. This lack of customer support is disappointing.However, the customer service later apologized to me, patiently helped me solve the problem, and gave me a small gift.
Unresponsive manufacturer
When I contacted the manufacturer about the issues with the trampoline, they were unresponsive and unwilling to address my concerns. This lack of customer support is disappointing.However, the customer service later apologized to me, patiently helped me solve the problem, and gave me a small gift.