Stained still had to bring huge box to UPS for new one!
Chair came with large blue stain, right in the middle of the seat. Seems to have been from some blue colored packaging wrapped around the smaller parts that came with the chair. After alerting them, I was issued a new chair to be sent, but had to repackage, try to fit into my car, drag this huge, heavy box into the UPS store. Was not given the option to have UPS pick-up.
Could have purchased a chair from any local store, if I wanted to attempt carrying and loading the large boxes myself. Delivery is often to avoid the difficulty of such things. If a customer has to be that inconvenienced, its definitely not worth it.
Stained still had to bring huge box to UPS for new one!
Chair came with large blue stain, right in the middle of the seat. Seems to have been from some blue colored packaging wrapped around the smaller parts that came with the chair. After alerting them, I was issued a new chair to be sent, but had to repackage, try to fit into my car, drag this huge, heavy box into the UPS store. Was not given the option to have UPS pick-up. Could have purchased a chair from any local store, if I wanted to attempt carrying and loading the large boxes myself. Delivery is often to avoid the difficulty of such things. If a customer has to be that inconvenienced, its definitely not worth it.