What should have taken 30 mins to put together took 2. 5 hrs. Screw holes do not line up and if like me, you finally get to the last screw only to find it is stripped, does not have any replacements. They did offer me a discount on the chair which I took because I wasn't about to take it apart, repackage it and drag it to UPS. I went to the local hardware store and got some screws that would work. And yes I followed the instructions exactly (don't over tighten)! My last computer chair lasted 10 years, if this makes it a year I will be shocked. Really you can do better!
You get what you pay for!
What should have taken 30 mins to put together took 2. 5 hrs. Screw holes do not line up and if like me, you finally get to the last screw only to find it is stripped, does not have any replacements. They did offer me a discount on the chair which I took because I wasn't about to take it apart, repackage it and drag it to UPS. I went to the local hardware store and got some screws that would work. And yes I followed the instructions exactly (don't over tighten)! My last computer chair lasted 10 years, if this makes it a year I will be shocked. Really you can do better!