Based on 913 Reviews

Average

4.5

(913 Reviews)
5 Star
619
4 Star
201
3 Star
48
2 Star
27
1 Star
18
  • user2

    Don't Stand By Products

    I had no remote control or temperature control, so I didn't rate those. It was super simple to assemble. I did it myself within an hour. I rated it lower because of the fireplace itself and the company's response. I purchased it in July of 2019. Didn't need the heat until later in the fall/winter. By March 2020 the power switch was shot. They took until August to replace it. It's February 2021 now and the power switch is dead yet again. They won't do anything about it. So the fireplace is crap that doesn't last more than 6 months, and the company won't acknowledge there's a problem. Do. Not. Purchase. If you want to use the heater.