Very good service from , Very happy with purchase!
Fireplace was delivered promptly and was well packaged. I am 67 and not very handy at assembling things. It was time consuming for me, but the instructions were very easy to follow and I did put it together by myself. Overall it is an attractive piece. It did have a couple of very minor scratches that were easily covered. The last hinge I put on was defective. I contacted , very pleasant, and they sent me a replacement, it arrived in 3 days. I used the phone number that was located on the instruction book.
I only turned the heat on one time to see if it worked and it seemed to be fine.
For the price I think it was a good buy. It is not the quality of the one I have in another room, but I paid 700.00 for that one. It does not have a remote, but that doesn't really bother me. I am happy with my purchase.
Update With the weather turning colder, I have used the heater several times and it works great, throws a good amount of heat and is very quiet.
Very good service from , Very happy with purchase!
Fireplace was delivered promptly and was well packaged. I am 67 and not very handy at assembling things. It was time consuming for me, but the instructions were very easy to follow and I did put it together by myself. Overall it is an attractive piece. It did have a couple of very minor scratches that were easily covered. The last hinge I put on was defective. I contacted , very pleasant, and they sent me a replacement, it arrived in 3 days. I used the phone number that was located on the instruction book. I only turned the heat on one time to see if it worked and it seemed to be fine. For the price I think it was a good buy. It is not the quality of the one I have in another room, but I paid 700.00 for that one. It does not have a remote, but that doesn't really bother me. I am happy with my purchase. Update With the weather turning colder, I have used the heater several times and it works great, throws a good amount of heat and is very quiet.