Over all the stools are easy to assemble and are nice looking. My issue is that the package was short 6 screws . Contacting the manufacturer has been email only, no phone number, after four weeks they claim the screws were mailed but I have yet to receive them. It would have been easier to return the stools and order new ones. For this issue I gave it three stars . Update ……well customer service read my review so they do care about their customers. They apologized for the missing screws and refunded the cost of the stools because the item is out of stock. Very happy and would not hesitate doing business with this company in the future
Service
Over all the stools are easy to assemble and are nice looking. My issue is that the package was short 6 screws . Contacting the manufacturer has been email only, no phone number, after four weeks they claim the screws were mailed but I have yet to receive them. It would have been easier to return the stools and order new ones. For this issue I gave it three stars . Update ……well customer service read my review so they do care about their customers. They apologized for the missing screws and refunded the cost of the stools because the item is out of stock. Very happy and would not hesitate doing business with this company in the future