Based on 619 Reviews

Average

4.6

(619 Reviews)
5 Star
453
4 Star
103
3 Star
40
2 Star
18
1 Star
5
  • user2

    Will admit I am shocked I could find a couch this nice online.

    When the couch first arrived, I was not even sure it was going to fit through my door, but the delivery men were so determined to get it inside, and would not let me help in case I hurt my back. They even offered to unwrap it and take the cardboard. Once it was unpacked, it only took about five minutes to screw the four legs in, but the screw for the fifth was warped and as a support leg definitely important. Customer support worked with me, first offering an entire new couch but that seemed silly, so I a discounted refund for a % of the couch, and was able to have my furniture repair guy remove the bad screw and replace it with a new one. The couch itself is wonderful. Very firm, but not at all uncomfortable. I love that the seat is sewn down so you do not get the silly look of a detached cushion popping up on the sides if you sit in the middle. The back cushions are not attached so the occasional guest and sleep very well on the couch. The leather surprisingly does not scratch easily at all, but as with all leather couches a leather conditioner is needed regardless. My pug has only made one small mark and he hops on and off the couch all day. All in all, would and have recommended this couch to others. Only thing, you will end up not keeping the side pillows on the couch and they are pretty pointless, but they look great on my accent chair and really tie the room together.