This cushion is a bit firm but I like it very much and it seems very durable. I tried to register the warranty by mail and have verified I sent it to the correct address but it has been returned not deliverable. I did not register the warranty online because (after we put the cushions in the covers) I realized the warranty registration required the part number. The part number is not on my receipt. Turns out, it is on the cushion which is now enclosed in an iron clad cover. It took two people to put the covers on before the cushions were fully expanded. Now, the cushions are fully expanded and it would take an army to remove them. I explained all that when I submitted the warranty registration card with a copy of my receipt. Now, the registration has been returned so I give up. The bottom line is that it is a nice cushion but dont count on any warranty.
Very Nice Cushion But Warranty Registration Issue
This cushion is a bit firm but I like it very much and it seems very durable. I tried to register the warranty by mail and have verified I sent it to the correct address but it has been returned not deliverable. I did not register the warranty online because (after we put the cushions in the covers) I realized the warranty registration required the part number. The part number is not on my receipt. Turns out, it is on the cushion which is now enclosed in an iron clad cover. It took two people to put the covers on before the cushions were fully expanded. Now, the cushions are fully expanded and it would take an army to remove them. I explained all that when I submitted the warranty registration card with a copy of my receipt. Now, the registration has been returned so I give up. The bottom line is that it is a nice cushion but dont count on any warranty.