Dont even THINK about buying this piece of junk! I purchased this item 9 months ago, and with normal use, it is now reduced to little more than a pile of sawdust. The screws have come lose, the tracks for the drawers have come unscrewed and have pulled out of the particle board, rendering them completely non/functional. The clothing stored in the drawers is covered in sawdust and chunks of particleboard. There is nothing sturdy about this product, despite the fact that I had it professionally assembled at considerable additional cost.
After thirty days, the manufacturer offers replacement or replacement parts ONLY. That might be reasonable in an item or part of an item which has a manufacturing defect, but is TOTALLY USELESS in the case of a bed with this many moving parts, constructed of sawdust and glue. Ashes to ashes comes to mind.
customer service was of absolutely no use, spouting the company policy at three separate levels, (really?) and denying even an credit
Piece of JUNK!!
Dont even THINK about buying this piece of junk! I purchased this item 9 months ago, and with normal use, it is now reduced to little more than a pile of sawdust. The screws have come lose, the tracks for the drawers have come unscrewed and have pulled out of the particle board, rendering them completely non/functional. The clothing stored in the drawers is covered in sawdust and chunks of particleboard. There is nothing sturdy about this product, despite the fact that I had it professionally assembled at considerable additional cost. After thirty days, the manufacturer offers replacement or replacement parts ONLY. That might be reasonable in an item or part of an item which has a manufacturing defect, but is TOTALLY USELESS in the case of a bed with this many moving parts, constructed of sawdust and glue. Ashes to ashes comes to mind. customer service was of absolutely no use, spouting the company policy at three separate levels, (really?) and denying even an credit