We bought two chairs. One of them, was complete. We like it, nothing wrong with the product except, the cushions have strings on it to tie to the chair but there is no where to tie it to. (?) However, the other chair was missing some hardware that you cant find in the USA. I reached out to them a few times and didn't realize they responded via email. It went to my spam. So, check your spam if you contact the seller. They should be sending us the replacement parts. Keep my fingers crossed.
Well, Not only did I get the replacement hardware, but I also got a call from the company. They were extremely responsive. The chairs are comfortable and worth it!
All Good!
We bought two chairs. One of them, was complete. We like it, nothing wrong with the product except, the cushions have strings on it to tie to the chair but there is no where to tie it to. (?) However, the other chair was missing some hardware that you cant find in the USA. I reached out to them a few times and didn't realize they responded via email. It went to my spam. So, check your spam if you contact the seller. They should be sending us the replacement parts. Keep my fingers crossed. Well, Not only did I get the replacement hardware, but I also got a call from the company. They were extremely responsive. The chairs are comfortable and worth it!