Beautiful, but didn't last long before breaking - replacement parts not available?
I loved the look and feel of these chairs. Yes, they weren't the easiest to assemble, as other reviewers have stated. But once assembled, they looked nice and were comfortable. However, like others, I had a chair leg break on me. No problem, I thought, I'll order a replacement leg. I had had the chairs for about 9 months, so I would be willing to pay for another leg. But when I went to contact the Christopher Knight Brands, they have a statement on their contact us form that says replacement parts are not available for purchases. I now notice the same response in one of the questions submitted on the page. I went ahead and submitted a query anyway, and I'll update my review if and when I hear back and hopefully am offered a solution. Until then, if I cannot get a replacement leg, I'll just have to throw out the one chair and be left with a single chair. Until that one inevitably breaks, too.
Beautiful, but didn't last long before breaking - replacement parts not available?
I loved the look and feel of these chairs. Yes, they weren't the easiest to assemble, as other reviewers have stated. But once assembled, they looked nice and were comfortable. However, like others, I had a chair leg break on me. No problem, I thought, I'll order a replacement leg. I had had the chairs for about 9 months, so I would be willing to pay for another leg. But when I went to contact the Christopher Knight Brands, they have a statement on their contact us form that says replacement parts are not available for purchases. I now notice the same response in one of the questions submitted on the page. I went ahead and submitted a query anyway, and I'll update my review if and when I hear back and hopefully am offered a solution. Until then, if I cannot get a replacement leg, I'll just have to throw out the one chair and be left with a single chair. Until that one inevitably breaks, too.