Do not buy this product. My mother, father, and I tried to put this together on Saturday for my daughters birthday which was on Sunday. She was turning 5. We first noticed all the bolts and screws and anything used to hold it together was thrown in one large bag and it was unlabeled. My mother who taught school for 35 years sat in the floor measuring every single screw and making piles according to their size. My father and I were trying to peice it together and by the time we started on the top we noticed holes that were missing, screws that were missing, big cracks and gashes in the wood, and places splintering. I thought maybe I could sand it down so maybe my child wouldnt be let down on her birthday. Well... thats a big fat NO. Half of the slats on the top bunk and many on the bottom are splitting down the middle. It is not safe for anyone to be on the top bunk. There are peices that do not meet, it is uneven in places, and some of the peices were already cracked before we even got the screws in. This bed is super rough with splintering wood everywhere, so much in fact, that my veteran father who was a carpenter and machinists for over 36 years got a splinter jammed up under his thumb nail just by picking up a slat that was splintered on the bottom side. We didnt know it was that bad coming straight out of the box. I called and reported everything. I told them I took pictures and for the amount that paid plus the shipping that there should not be any splitting in the slats or cracks in the frame and items should not be missing. They reached out the this seller on Saturday. told me they would contact me within 48 hours. This is Wednesday, 96 hours later and still nothing. My little girl had a perfect bed before but wanted something to utilize as a book and activity center. She loves for me to read to her. So, I thought this would be awesome for us to use, but I was wrong. Im a teacher of 13 years and I should have known better than to buy a bed off of . Long post.. but dont waste your time or your money. I run an after school program, teach school, and work another part-time job to support my child. I saved up for this bed and my daughter cant even use it. I asked for parts to replace from and nothing. Not even an email or a phone call. Now, I want a full refund for this useless bed. The slats are cracked and splitting apart and I will not put my child in it. It is a Hazzard. I will be reporting them to the Better Business Bureau for the defective parts, not responding to the concern of the dangerous parts, and not even sending replacements. I asked for replacements in my call, but now I will call back today for a refund and tell them to come get their death trap. PARENTS (if you bought this) MAKE SURE YOUR SLATS ARE NOT SPLITTING APART. I would hate for your children to get hurt on behalf of their disconcern of safety.
SPLITTING SLATS ARE UNSAFE!!
Do not buy this product. My mother, father, and I tried to put this together on Saturday for my daughters birthday which was on Sunday. She was turning 5. We first noticed all the bolts and screws and anything used to hold it together was thrown in one large bag and it was unlabeled. My mother who taught school for 35 years sat in the floor measuring every single screw and making piles according to their size. My father and I were trying to peice it together and by the time we started on the top we noticed holes that were missing, screws that were missing, big cracks and gashes in the wood, and places splintering. I thought maybe I could sand it down so maybe my child wouldnt be let down on her birthday. Well... thats a big fat NO. Half of the slats on the top bunk and many on the bottom are splitting down the middle. It is not safe for anyone to be on the top bunk. There are peices that do not meet, it is uneven in places, and some of the peices were already cracked before we even got the screws in. This bed is super rough with splintering wood everywhere, so much in fact, that my veteran father who was a carpenter and machinists for over 36 years got a splinter jammed up under his thumb nail just by picking up a slat that was splintered on the bottom side. We didnt know it was that bad coming straight out of the box. I called and reported everything. I told them I took pictures and for the amount that paid plus the shipping that there should not be any splitting in the slats or cracks in the frame and items should not be missing. They reached out the this seller on Saturday. told me they would contact me within 48 hours. This is Wednesday, 96 hours later and still nothing. My little girl had a perfect bed before but wanted something to utilize as a book and activity center. She loves for me to read to her. So, I thought this would be awesome for us to use, but I was wrong. Im a teacher of 13 years and I should have known better than to buy a bed off of . Long post.. but dont waste your time or your money. I run an after school program, teach school, and work another part-time job to support my child. I saved up for this bed and my daughter cant even use it. I asked for parts to replace from and nothing. Not even an email or a phone call. Now, I want a full refund for this useless bed. The slats are cracked and splitting apart and I will not put my child in it. It is a Hazzard. I will be reporting them to the Better Business Bureau for the defective parts, not responding to the concern of the dangerous parts, and not even sending replacements. I asked for replacements in my call, but now I will call back today for a refund and tell them to come get their death trap. PARENTS (if you bought this) MAKE SURE YOUR SLATS ARE NOT SPLITTING APART. I would hate for your children to get hurt on behalf of their disconcern of safety.