I purchased this product to put in the sunroom in my new home. After two months of use, my elderly cat had an accident on a few cushions. They are waterproof and I wiped them clean, but rushed to wash them as cat pee is horrid. I didnt pay attention to the directions and threw them in the washing machine. They shredded. It was entirely my fault as it clearly says to handwash. I contacted the company about buying replacement cushion covers. They sent me new ones free of charge. It is one of my favorite places to sit and relax. Love this couch.
Amazing company and product
I purchased this product to put in the sunroom in my new home. After two months of use, my elderly cat had an accident on a few cushions. They are waterproof and I wiped them clean, but rushed to wash them as cat pee is horrid. I didnt pay attention to the directions and threw them in the washing machine. They shredded. It was entirely my fault as it clearly says to handwash. I contacted the company about buying replacement cushion covers. They sent me new ones free of charge. It is one of my favorite places to sit and relax. Love this couch.