I ordered the twin bed w/ trundle (white). The twin bed looks great with no issues during assembly. Instructions were pretty clear and easy to follow. My 3yo enjoyed helping put this together.
For the trundle bed I ran into some issues where the pieces didn't match the product images (trundle bed frame and trundle bed slats). This resulted in issues when attempting to secure the slats to the trundle frame. I contacted support who made sure I was following the instructions correctly and then suggested that I modify the installation process by moving the slats to other positions in order to account for the difference in the materials I received. While it can be assembled like this, there is now less support on both the top and bottom of the frame and the general frustration associated with having to modify the assembly process and veer from the instructions to make the assembly work with the materials I was shipped. Support was responsive but you may need to get creative with assembly.
Incorrect Trundle Bed Pieces
I ordered the twin bed w/ trundle (white). The twin bed looks great with no issues during assembly. Instructions were pretty clear and easy to follow. My 3yo enjoyed helping put this together. For the trundle bed I ran into some issues where the pieces didn't match the product images (trundle bed frame and trundle bed slats). This resulted in issues when attempting to secure the slats to the trundle frame. I contacted support who made sure I was following the instructions correctly and then suggested that I modify the installation process by moving the slats to other positions in order to account for the difference in the materials I received. While it can be assembled like this, there is now less support on both the top and bottom of the frame and the general frustration associated with having to modify the assembly process and veer from the instructions to make the assembly work with the materials I was shipped. Support was responsive but you may need to get creative with assembly.