I am a general contractor and have bought two of these now. If you walk into any box store and buy shower system you'll get plastic. Even the expensive models are cheap plastic. Not this thing! It is aluminum and brass! This is a solid, quality unit with some weight to it. The water presser is excellent and does not dribble water on you, this thing pours down and feels amazing! Even the sprayer has great pressure. The look is sleek, modern and works well in the higher end showers. The price point is amazing!
the caveat:
1 The holes on the mixer valve cover plate on my first unit did not align with the stems of the mixer valve itself. It did not fit. They were punched wrong during manufacturing. This was really disappointing. The redemption: I emailed the company at 7PM my time figuring that they would get back to me in a day or two, but no! about 15 minutes later I had a response. They asked for further information and a picture of the issue and I got right back to them with that request. When I got up the next morning there was an email from them telling me that they shipped out another plate to me. Not only did they ship it out it was on my doorstep the following day! This is huge in my book! Yes there was an issue but they were lighting fast at fixing the issue.
2 The hot and cold on these are reversed, at least from we are used to in the U.S. In the United State we turn the knobs counter clockwise to turn up the heat. This is opposite. I don't know if this is different in other countries so it's hard to ding them on this one. It was slightly frustrating but I just switched the hot and cold around. So if you are used to turning your handle counter clockwise to get hot water, let your plumber know to reverse the lines.
5 stars with a caveat...
I am a general contractor and have bought two of these now. If you walk into any box store and buy shower system you'll get plastic. Even the expensive models are cheap plastic. Not this thing! It is aluminum and brass! This is a solid, quality unit with some weight to it. The water presser is excellent and does not dribble water on you, this thing pours down and feels amazing! Even the sprayer has great pressure. The look is sleek, modern and works well in the higher end showers. The price point is amazing! the caveat: 1 The holes on the mixer valve cover plate on my first unit did not align with the stems of the mixer valve itself. It did not fit. They were punched wrong during manufacturing. This was really disappointing. The redemption: I emailed the company at 7PM my time figuring that they would get back to me in a day or two, but no! about 15 minutes later I had a response. They asked for further information and a picture of the issue and I got right back to them with that request. When I got up the next morning there was an email from them telling me that they shipped out another plate to me. Not only did they ship it out it was on my doorstep the following day! This is huge in my book! Yes there was an issue but they were lighting fast at fixing the issue. 2 The hot and cold on these are reversed, at least from we are used to in the U.S. In the United State we turn the knobs counter clockwise to turn up the heat. This is opposite. I don't know if this is different in other countries so it's hard to ding them on this one. It was slightly frustrating but I just switched the hot and cold around. So if you are used to turning your handle counter clockwise to get hot water, let your plumber know to reverse the lines.