We bought the product and were very impressed until we installed. The valves leaked. I contacted the help desk and was told they are sending me a new valve. I never received it. I was contacted by another person Mike and was told to wrap the valve in tape 10X. My contractor didn't feel comfortable. After purchasing a different product and looking at the 2 side by side you could see the threading wasn't correct. At that point they said they would ship a new valve. I already wasted 2 weeks and it cost me hundreds of dollars in fees from my contractor....
Product leaks......
We bought the product and were very impressed until we installed. The valves leaked. I contacted the help desk and was told they are sending me a new valve. I never received it. I was contacted by another person Mike and was told to wrap the valve in tape 10X. My contractor didn't feel comfortable. After purchasing a different product and looking at the 2 side by side you could see the threading wasn't correct. At that point they said they would ship a new valve. I already wasted 2 weeks and it cost me hundreds of dollars in fees from my contractor....