Purchased this product to hang from top of curling to waterfall down and was missing parts and I was in a time crunch with my plumber to get the install completed. Had to go with old fashioned mounting due to this box not including everything
update- July 7th 2018
Customer service reached out to me via email, and txt message and helped resolve the small issue. Good customer service, product is good also.
Package arrived with missing parts
Purchased this product to hang from top of curling to waterfall down and was missing parts and I was in a time crunch with my plumber to get the install completed. Had to go with old fashioned mounting due to this box not including everything update- July 7th 2018 Customer service reached out to me via email, and txt message and helped resolve the small issue. Good customer service, product is good also.