Considering you can't find replacement parts anywhere I do NOT suggest this bed. Me and my boyfriend are both a very healthy weight and our bed frame bent over the first few months and eventually broke. We only had the bed for a year and 3 months but since the bed is no longer under warranty they cannot help. We asked to just buy the parts but, since they can't go through the warranty they cannot sell us the parts until 3 months from now.... 3 months without a bed? Seriously? Would not recommend.... storage is great but it is cheap material.
Replacement parts and customer service sucks!
Considering you can't find replacement parts anywhere I do NOT suggest this bed. Me and my boyfriend are both a very healthy weight and our bed frame bent over the first few months and eventually broke. We only had the bed for a year and 3 months but since the bed is no longer under warranty they cannot help. We asked to just buy the parts but, since they can't go through the warranty they cannot sell us the parts until 3 months from now.... 3 months without a bed? Seriously? Would not recommend.... storage is great but it is cheap material.