Based on 637 Reviews

Average

4.6

(637 Reviews)
5 Star
470
4 Star
107
3 Star
45
2 Star
6
1 Star
9
  • user2

    Nice piece, but the instructions are faulty.

    The product came quickly, boxed well, and all pieces were included. I was glad that extra fasteners included. High quality drawer runners, but there is no warning that the drawer hardware has a coating of grease, which is fine, but messy if the assembler is not aware. My main gripe is with the instructions. I like that they are in booklet form, and they are clearly sequential and generally well drawn. The main problem is with the drawer instructions. They are so small and lightly printed that details are difficult to discern in a few places. There is a significant error: the drawer latches are not placed in identical places. The bottom drawer has its catch hardware near the top and the top drawer near the bottom, but the assembly drawings are identical. Also, there is no indication where the rabbit on the interior piece for holding folders should go. Turns out, it should be next to the inside of the front piece of the drawer to provide space for the plastic hanging folder support. The instructions mislabel the type of pegs to be used in the drawer assembly. They are not Bs, they are Fs. A few other things: There are no screws for fastening the position of the interior folder dividers, and there should be. The kick strip running across the bottom is not robust enough. It easily bends and the veneer cracked during assembly. So there are a bunch of gripes which added all up make this less than a fun project to assemble. Someone with less experience would have a frustrating time. When assembled, it looks good, seems generally sturdy, and the drawers operate well. I like the safety feature, which is a mechanism that prevents both drawers from being open at the same time. This is well engineered; the fit and finish are flawless, and the price makes it a bargain despite my gripes.