My husband bought me this chair about a month ago when I began gaming with him. The instructions said one thing and some of the screws given were different. I contacted support listing the screws missing, they shipped me new screws, no big deal, that can happen when things get busy. The new screws arrived about a week later. They were the same screws! So either the instructions need to be changed, or they didnt read what screws I needed. Luckily we had an old chair we were about to get rid of we pilfered screws from. Ive been using the chair daily for 3 weeks, everything else has been great about the chair so I gave it a 4.
Good chair, confusing assembly instructions.
My husband bought me this chair about a month ago when I began gaming with him. The instructions said one thing and some of the screws given were different. I contacted support listing the screws missing, they shipped me new screws, no big deal, that can happen when things get busy. The new screws arrived about a week later. They were the same screws! So either the instructions need to be changed, or they didnt read what screws I needed. Luckily we had an old chair we were about to get rid of we pilfered screws from. Ive been using the chair daily for 3 weeks, everything else has been great about the chair so I gave it a 4.