Based on 612 Reviews

Average

4.6

(612 Reviews)
5 Star
416
4 Star
139
3 Star
52
2 Star
5
1 Star
0
  • user2

    Decent bed, but no Installation Guide given in the box

    I would like to give a good review, but I didnt receive the assembly manual and the product support page has the wrong model installation guide, and a Boss log splitter manual for a log splitter machine, not a bunk bed manual.wtf? Updated to 3* for initial quality and price: After wasting an hour chatting with Support and searching the manufacturers website, I was able to find the correct installation guide. My updated review of the bunk beds is this: Good: /The overall quality of the wood and sturdiness of the beds (if assembled correctly) is good. /The color matched the website. Bad: /The Allen wrench provided is very cheap and starts to bend and twist right away during use. /The installation guide that was not provided in the box (I had to find it on the manufacturer website) is not very clear. All of the wood pieces were labeled with numbers, but in the guide they are labeled with letters. All the hardware were labeled with letters, but in the installation guide, they were labeled with numbers. If I werent a mechanically minded person, this would have been a very difficult and confusing process.