We bought two of these beds for our sons shared bedroom. The beds are very attractive. The instructions were great and they were easy to assemble. The beds are lower to the ground than I was anticipating. One of the beds , we discovered, after we were nearly finished assembling them, has a dent in the top metal piece of the headboard. I, immediately, contacted the company for a replacement piece. They said that they could replace that piece if it was anywhere besides for the headboard. It was a very frustrating experience dealing with the company (). I, then, contacted and they said that I could box the bed up and ship it back to them. After having it assembled that seemed nearly impossible to get it back into the box. So we ended up flipping the headboard so that the dent is on the back side. So overall I am pleased with the bed in appearance and quality, but just know that if you have a problem that the company is not very willing to help even though it says to contact them directly for any replacement pieces.
Nice bed, unhelpful bed company
We bought two of these beds for our sons shared bedroom. The beds are very attractive. The instructions were great and they were easy to assemble. The beds are lower to the ground than I was anticipating. One of the beds , we discovered, after we were nearly finished assembling them, has a dent in the top metal piece of the headboard. I, immediately, contacted the company for a replacement piece. They said that they could replace that piece if it was anywhere besides for the headboard. It was a very frustrating experience dealing with the company (). I, then, contacted and they said that I could box the bed up and ship it back to them. After having it assembled that seemed nearly impossible to get it back into the box. So we ended up flipping the headboard so that the dent is on the back side. So overall I am pleased with the bed in appearance and quality, but just know that if you have a problem that the company is not very willing to help even though it says to contact them directly for any replacement pieces.