I bought this tv console, waited and waited for it, a no show. I finally contacted FedEx and when I finally got through to a live person, I was told that this was damaged in shipment and to contact the seller. In the meantime, I ordered another, and it arrived within a few days, this time delivered by UPS. My money was refunded for the damaged console, and I got the second one put together today. I did most of it myself, but there are times you definitely need another set of hands. Instructions were good, and best of all, a bag of extra pieces was included. The console is beautiful and just what we were looking for. Im very satisfied with this purchase and with this companys customer service.
Great customer service!
I bought this tv console, waited and waited for it, a no show. I finally contacted FedEx and when I finally got through to a live person, I was told that this was damaged in shipment and to contact the seller. In the meantime, I ordered another, and it arrived within a few days, this time delivered by UPS. My money was refunded for the damaged console, and I got the second one put together today. I did most of it myself, but there are times you definitely need another set of hands. Instructions were good, and best of all, a bag of extra pieces was included. The console is beautiful and just what we were looking for. Im very satisfied with this purchase and with this companys customer service.