Based on 567 Reviews

Average

4.7

(567 Reviews)
5 Star
425
4 Star
92
3 Star
50
2 Star
0
1 Star
0
  • user2

    We like it, but be prepared for poor customer service from the company.

    We do like the Edision Nathaniel Modern Farmhouse Sliding X Barn Door TV Stand. The reclaimed barn wood was a big attraction. We went big and bought the 70 inch and everything fits. The only problem I have is with the companys customer service. We received one of the parts, part B that is basically a vertical support plank on the bottom of the stand, with a huge flaw. The mounting port for the screw that attaches the plank to the bottom was inserted in the wrong place. We sent customer service an email, and filled out their questionnaire and request for a new part. The big challenge was simply this: they never responded. We were stuck with a partially assembled 70 inch tv stand in the middle of the living room, and it obstructed 90 percent of our sofa. I got tired of waiting for them and broke out my tool box. I removed the metal screw insert and placed it in the correct port. Lets face it, their customer service sucks. But overall, we like the tv stand. Just be ready for absolutely no customer service responses. Fix it yourself.