Got 3 hours into assembly and we re 2 screws and 2 other pieces short. Can t replace the piece pictured here, it s super specific. Can t send it back, it s already assembled and boxes aren t exactly friendly for repacking. Contacted seller at number on instructions for help, they sent replacement parts out FedEx and hassle free, but check all your hardware BEFORE assembly. It took almost 2 weeks to get the parts. But at the end, we re super happy with it. It s definitely NOT sturdy enough for adults, but my grandbabies love it. It had everything we wanted: drawers, slide, house.
Edit: excellent customer service
Got 3 hours into assembly and we re 2 screws and 2 other pieces short. Can t replace the piece pictured here, it s super specific. Can t send it back, it s already assembled and boxes aren t exactly friendly for repacking. Contacted seller at number on instructions for help, they sent replacement parts out FedEx and hassle free, but check all your hardware BEFORE assembly. It took almost 2 weeks to get the parts. But at the end, we re super happy with it. It s definitely NOT sturdy enough for adults, but my grandbabies love it. It had everything we wanted: drawers, slide, house.