If you have a problem, contact the seller before the manufacturer
When I received it, one of the side panels had a damaged corner. I called the manufacturer and was sent a replacement. It arrived a week later with another damaged corner. The second one seemed functional enough so I didnt call again. I also didnt want to wait another week. Its working OK otherwise.
I wrote an earlier review with a 2/star rating. The company who shipped me the desk responded that I should have contacted them first and they wouldve handled the replacement better. They have also offered to refund my shipping costs.
I have upped the star rating due to their diligence in trying to make up for the problems and because the desk has functioned as advertised otherwise.
If you have a problem, contact the seller before the manufacturer
When I received it, one of the side panels had a damaged corner. I called the manufacturer and was sent a replacement. It arrived a week later with another damaged corner. The second one seemed functional enough so I didnt call again. I also didnt want to wait another week. Its working OK otherwise. I wrote an earlier review with a 2/star rating. The company who shipped me the desk responded that I should have contacted them first and they wouldve handled the replacement better. They have also offered to refund my shipping costs. I have upped the star rating due to their diligence in trying to make up for the problems and because the desk has functioned as advertised otherwise.