This item is as advertised. It is not soft but it shouldn't be as it is an ottoman that will be used frequently. I would describe the bed as firm but not hard. I slept on it and was not achy or stiff, however I recognize that we are all individual people and this is only my opinion. Its a great option for a guest bed. I will be purchasing another one.
Easy to set up. Easy to follow directions.
This item is as advertised. It is not soft but it shouldn't be as it is an ottoman that will be used frequently. I would describe the bed as firm but not hard. I slept on it and was not achy or stiff, however I recognize that we are all individual people and this is only my opinion. Its a great option for a guest bed. I will be purchasing another one.