Based on 537 Reviews

Average

4.5

(537 Reviews)
5 Star
409
4 Star
35
3 Star
67
2 Star
19
1 Star
7
  • user2

    Great purchase and greaart missin!

    This bed is awesome and sturdy and great for my 10 year old daughter, especially when I was unable to get the sturdy bunk beds she wanted, this actually is basically the same except no bed underneith. The ONLY reason I gave it four stars instead of 5 is that when I opened it up and started to put it together I realized I was missing PART G and like 2 dowels. But as soon as I called and I sent an email of verification of the purchase and my shipping details, they placed the order and shipped it while I was on the phone with them, so they fixed the problem immediately which is another great quality of furniture!!! Also this bed is quite simple to put together but u do need another person to help, weather to assemble the bed, or if your like me, which I'm in wheel chair, I laid everything down flat on carpet and assembled it myself, but then needed help standing it up. Very sturdy on carpet and definitely great value for the price. Great purchase all in all......ok they lost a star. Now customer service was great and sent the part that was missing and even some extras lol, the problem was that the part G holes did not match up with the 2 steps piece to screw them in, the holes was way above the holes on part G, which is the part which was sent because they didn't include it in the original package.. and also after receiving part G today to finish putting the bed together, was extremely hard to actually connect the other pieces to the new part G.... So if all the pieces comes with your bed then yes it is alot simpler and easier to put together but if they accidently forgot a part or whatever then you not only have to wait for the part but it alot more complicated and difficult to put together.... Customer service is great and the bed is great and pretty much sturdy, except for the two screws not in on the latter part, again because the holes was not lines up at all. Other then that it's a great bed and my daughter does like it alot.