Fell apart in less than 6 months / no customer service / do not buy
Used for 30 minutes less than once a week. Metal pin that holds spring in place broke and two of the fabric spring housings ripped to shreds after 6 months. website says not eligible for customer service, so the 24/7 customer service line in the description is completely inaccurate. Very disappointed in this purchase / it was a complete waste of our money.
Update 3/24/21: customer service contacted me and offered a new trampoline or a full refund. I had already purchased another trampoline, so they gave me a full refund. They also said they have corrected the problem I encountered.
Fell apart in less than 6 months / no customer service / do not buy
Used for 30 minutes less than once a week. Metal pin that holds spring in place broke and two of the fabric spring housings ripped to shreds after 6 months. website says not eligible for customer service, so the 24/7 customer service line in the description is completely inaccurate. Very disappointed in this purchase / it was a complete waste of our money. Update 3/24/21: customer service contacted me and offered a new trampoline or a full refund. I had already purchased another trampoline, so they gave me a full refund. They also said they have corrected the problem I encountered.