Based on 472 Reviews

Average

4.4

(472 Reviews)
5 Star
306
4 Star
94
3 Star
55
2 Star
7
1 Star
10
  • user2

    Seems to be a quality bed, but

    The bed seems to be a quality piece of furniture, but Ill update the review if that proves untrue. That being said, Ive put together a ton of furniture. Its a puzzle that I enjoy. These were the absolute worst instructions Ive ever seen. For the amount of money spent on the product and the quality of the material, its absolutely unacceptable that the instructions are so terrible, and at points, just incorrect. Some examples: 1) In step one, I was hunting down parts that didnt exist because the instructions said that I should have multiple copies of the parts. 2) The physical pieces of hardware werent labeled. They are labeled in the instructions, but its up to you to sort through and identify the actual screws and bolts. 3) I absolutely hated that they connected all of the slats with two cheap woven belts and at least 8 staples per slat. Im sure that this was to streamline the instructions, but it looks terrible and didnt really do that much to help with the spacing (the person assembling the slats for packing would have had to have been far more careful with spacing for that to have been true). Im left to pull out all of the staples to get it looking better. My recommendation would be to find a good technical writer and pay them to revamp the assembly process/add some clarifying language into the instructions. Words would go a long way to help assemble this product.